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Playing responsibly is all about playing within your means.
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The Florida Lottery Division of Security is an accredited, fully operational state law enforcement agency dedicated to protecting the integrity of the Florida Lottery and ensuring compliance with Florida Statute Chapter 24. The Division of Security is responsible for protecting Lottery facilities and operations, and responding to calls for service related to fraud and other questionable activity affecting the integrity of the Florida Lottery.
The Division of Security provides services including:
The Security team is committed to ensuring the security and integrity of the operation of the Florida Lottery.[ST1] Division of Security operations are carried out without bias or prejudice. Sworn members of the Division execute their law enforcement duties in a respectful manner recognizing the sanctity of life and the dignity of all persons.
Staff members are available 24 hours a day, seven days a week for assistance by calling (850) 487-7730 or (850) 487-7752.
Please report any suspected scams to the Florida Lottery's Division of Security at (850) 487-7730.
The Florida Lottery Division of Security is a proud partner in the Florida Amber Plan to broadcast critical information regarding missing or abducted children. We act in a liaison capacity between the Florida Department of Law Enforcement (FDLE), other Divisions within the Lottery and all Lottery Retailers to disseminate critical information as quickly and broadly as possible.
The Division of Security leads and assists in a variety of criminal investigations, including investigating complaints, conducting operations to verify retailer integrity, and assisting other law enforcement in cases where Lottery tickets or Lottery-related activities are key evidence. Lottery Special Agents can be vital to creating crime scene timelines, apprehending scam perpetrators and more. We’re working every day to ensure the Florida Lottery continues to operate as a fair and transparent organization for our players and the state.
Florida Lottery Security is responsible for ensuring the integrity and safety of all Lottery facilities, including those where drawings are held. Security Specialists operate extensive surveillance equipment, provide escorts, keep records of Headquarters and district office visitors, and respond to various reports and alerts. [ST2]
All drawings are conducted under strict industry-proven security guidelines and procedures. A sworn Lottery Special Agent serves as the draw manager while assisted by an auditor from an independent accounting firm who attends and participates in every drawing 365 days a year. Both these monitoring parties complete a lengthy checklist before every drawing and randomly select the draw machine and ball set just before the draw. A series of pre-tests are also conducted to ensure machines and ball sets are working properly and that no tampering has occurred.
All Florida Lottery drawings are open to the public for viewing from the Tallahassee Headquarters Studio. If you would like to join us for a drawing, please contact the Division of Security at (850) 487-7730.
Our Continuity of Operations and Safety Services team are responsible for keeping the Lottery in operation during emergency situations. These teams plan for contingency operations by coordinating with the Florida Division of Emergency Management and maintaining a high degree of compatibility with the Information Technology Disaster Response Plan. We’re committed to bringing the Lottery to our players, rain or shine. Division of Security Special Agents are also called upon to respond to disaster-affected areas within the state to assist other state and local law enforcement agencies with disaster recovery and other related law enforcement duties. The Lottery also partners with the Florida Division of Emergency Management to identify power availability throughout the state during emergency situations using the Lottery’s Florida Lottery Index of Power (FLIP) system.
The Florida Lottery's contracts are now available for viewing through the Florida Accountability Contract Tracking System (FACTS).
Find an electronic copy of the Florida Lottery’s FInal Orders by visiting the FDOAH Florida Agency Indexed Orders Search, or find the physical records at the Florida Lottery's Office of the General Counsel, 250 Marriott Drive, Tallahassee, Florida 32301.
There are no upcoming public meetings at this time.
The mission of the Office of Inspector General is to protect and promote public integrity and accountability within the Lottery through audits and investigations that detect fraud, waste, abuse, and administrative violations.
The goal is to prevent and decrease the reoccurrence of such violations through employee awareness and cooperation, while providing the Lottery with a timely, accurate, objective and useful work product that promotes confidence and provides transparency for the citizens of the State of Florida.
The Inspector General reports directly to the Chief Inspector General and administratively to the Florida Lottery Secretary. The Inspector General serves as the Chief Audit Executive for the Agency. The main functions within the Office of Inspector General, which include internal audits and investigations, are designed to comply with Florida Statutes and to assist the Lottery in meeting its mission and goals.
The Office of Inspector General serves as a central point for coordination of and responsibility for activities that promote accountability, integrity, and efficiency in the Florida Lottery. Section 20.055 of Florida Statutes defines the duties and responsibilities of agency Inspectors General as follows:
The internal audit activity helps the Florida Lottery accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.
The internal audit activity offers two types of services:
Internal audit services are to be performed in a way that provides reasonable assurance that work conforms to the International Standards for the Professional Practice of Internal Auditing, the General Principles and Standards for Offices of Inspector General, Information Systems Audit and Assurance Standards, the Office of Inspector General Charter, and OIG Audit Manual.
The Office of Inspector General has the responsibility to:
Administrative investigations are conducted by the OIG when there is reason to believe that a Lottery employee, vendor, contractor, or contractor's employee has violated any Lottery rules, policies, or procedures.
State employees, contractors, and contractor employees who submit a complaint relating to a substantial and specific danger to the public's health, safety, or welfare or a complaint relating to gross mismanagement, malfeasance, misfeasance, gross waste of public funds, or gross neglect of duty may be a designated "Whistle-blower," as defined by Section 112.3187-112.31895, Florida Statutes.
Whistle-blower investigations are conducted under the strict guidelines of the Whistle-blower's Act. Specifically, if the complaint is determined by the Inspector General to meet the provisions of Whistle-blower status, the identity of the complainant remains confidential and the Whistle-blower is protected from retaliation.
