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Frequently Asked Questions
No. Florida Lottery winners cannot remain anonymous. Florida law mandates that the Florida Lottery provide the winner's name, city of residence, game won, date won and amount won to any third party who requests the information; however, Florida Lottery winners' home addresses and telephone numbers are confidential.
No, but the Florida Lottery recommends that players sign the back of all tickets. Signatures are only required for tickets of $600 or more, which must be claimed at a Florida Lottery district office or Headquarters. When a player signs the ticket, it ensures they are the rightful owner of the ticket and are entitled to any prize won on the ticket.
To claim Florida Lottery prizes from out of state, you may fill out the back of your ticket and mail it along with the required documentation*, to the following address:
250 Marriott Drive
Tallahassee, FL 32399-9939
The Florida Lottery's Claims Processing Division will process your ticket and mail you a check for any applicable prize. Federal law prohibits the Florida Lottery from mailing tickets across state lines. Winners redeeming free FLORIDA LOTTO® with XTRA tickets, free JACKPOT TRIPLE PLAY with COMBO™ tickets, free FANTASY 5 tickets, or free scratch-off tickets will receive a check for the retail value of their free ticket prize. Please note: The risk of mailing tickets remains with the player and will not be assumed by the Florida Lottery.
* A completed Winner Claim Form and a photocopy of the required identification are necessary to claim prizes of $600 or more. For more information, visit the How to Claim section of the website.
Bigger prizes take longer to arrange, so the amount of the top prize will affect how long it takes to issue the prize payment. If the prize is less than $250,000, the player may receive the prize payment, less taxes when applicable, the same business day. If the prize amount is over $250,000, the prize payout, less taxes, will be ACH transferred to the winner's bank account within two business days in most instances.
Because POWERBALL and MEGA MILLIONS are multi-state games, the Multi-State Lottery Association (MUSL) must collect the revenue from each of the 45 jurisdictions that participate in the games before the jackpot prize can be paid. Therefore, POWERBALL and MEGA MILLIONS jackpot prizes are not available until 15 days after the draw date. LIkewise, CASH4LIFE is also a multi-state game, so the participating states have two weeks to receive ACH transfers of funds from all nine CASH4LIFE members. The earliest you may receive your CASH4LIFE top prize is on the 15th day after the winning draw date.
Tickets mailed to the Florida Lottery Headquarters will take approximately 30 days for the claims process. Damaged or disputed tickets, or tickets belonging to winners with state-owed debt may take longer to process.
Players should sign the back of the ticket in the same way they would sign a check or any other legal document.
No. The players must designate one person to sign the ticket on behalf of the group. The Florida Lottery encourages the designated player to sign his/her name along with the group's name.
Prizes may be paid via check or ACH transfer. However, most players with prizes greater than $10,000 choose the security and speed of an ACH transfer, providing immediate use of funds once transferred.
No, but the Florida Lottery recommends that players sign the back of all tickets before mailing them. By signing the ticket, players ensure they are the rightful owner of the ticket.
Florida law requires that 80 percent of unclaimed prize funds from expired tickets be transferred directly to the Educational Enhancement Trust Fund. The remaining 20 percent is returned to the prize pool from which future prizes are awarded or used for special prize promotions.
Should a POWERBALL® or MEGA MILLIONS® jackpot ticket not be claimed within the 180 days of the applicable draw date, the funds to pay the unclaimed jackpot will be returned to the lottery members in their proportion of sales for the jackpot rollover series.
If a jackpot or top prize winner dies before receiving all annual installments, the balance of the prize will be paid to the winner's estate. Upon receipt of a court order, annual prize payments will continue to be paid to the winner's heirs. POWERBALL® and MEGA MILLIONS® jackpot annual payments may be cashed out by the winner's estate.
The cash option is a one-time, lump-sum payment that jackpot winners may choose to receive instead of receiving their winnings in 30 annual payments for FLORIDA LOTTO®, and 25 annual payments for JACKPOT TRIPLE PLAY™. Jackpot winners who want to receive a single cash payment must claim their prize within the first 60 days after the draw date. Applicable federal income tax withholding will be deducted at the time payments are made for cash option and annual payments alike.
The cash option amount is not based on a set percentage, but rather is the amount required on the day of the drawing to purchase securities to fund the announced guaranteed deferred payment value of the jackpot prize paid over 30 years or 25 years, depending on the game. For FLORIDA LOTTO, and JACKPOT TRIPLE PLAY annual payment options, the Florida Lottery will purchase U.S. treasury strips which will guarantee equal payments to the winner over a period of 30 years or 25 years, again depending on the game.
The cash option is a one-time, lump-sum payment that jackpot winners may choose to receive instead of receiving their winnings in 30 annual payments for both MEGA MILLIONS® and POWERBALL® games. Jackpot winners who want to elect to receive a single cash payment must claim their prizes within the first 60 days after the draw date. Applicable Federal income tax withholding will be deducted at the time payments are made for single cash payments and annual payments alike.
For POWERBALL, if the jackpot prize is not a guaranteed amount, the cash option amount offered will be the cash amount available in the jackpot prize pool divided by the number of winners. The annual payment option prize will be paid in 30 graduated annual installments.
For MEGA MILLIONS, the cash option amount offered will be the jackpot prize annual payment option amount as determined by the Mega Millions lotteries, divided by a rate established by the Mega Millions Finance Committee prior to each drawing, divided by the total jackpot winning MEGA MILLIONS plays and Just the Jackpot plays. The annual payment option prize will be paid in 30 graduated annual installments.
For CASH4LIFE®, except as provided in the Official Game Rules, a CASH4LIFE top prize winner may choose to receive their portion of a top prize as an annual payment option or in a single cash payment. The top prize must be claimed within the first 60 days after the winning draw to elect the cash option. The annual payment-based prize value paid to a sole winner shall be $1,000 a day for life paid in annual installments of $365,000 based on measuring the life of the winner (no less than 20 years). The cash option amount paid to a sole winner of the top prize will be $7,000,000.
Applicable withholding taxes will be deducted at the time payments are made for single cash payments and annual payments alike.
If the winner is a citizen or resident alien of the U.S. with a Social Security number, the Internal Revenue Service requires that the Florida Lottery withhold 24 percent federal tax from prizes greater than $5,000. The Florida Lottery is not required to withhold federal taxes from prizes of $5,000 or less.
If the prizewinner is a U.S. citizen or resident alien who does not have a Social Security number, the Florida Lottery is required to withhold 24 percent backup federal tax from any prize of more than $600.
For nonresident aliens, the Florida Lottery is required to withhold 30 percent federal withholding tax from all prize amounts.
The Internal Revenue Service requires the Florida Lottery to report all winnings for $600 and above for U.S. citizens and resident aliens.
The Florida Lottery recommends signing tickets using a pen, but any writing instrument or signature stamp is acceptable. Mailing labels or postage stickers are not acceptable.
Prizes of $250,000 and above can be claimed in person or via drop box at Florida Lottery Headquarters, or mailed to Florida Lottery Headquarters.
Prizes of $600 - $249,999 can be claimed in person or via drop box at any Florida Lottery district office, or mailed to any Florida Lottery district office.
Prizes of $599 and below can be claimed at any Florida Lottery retailer.
Secured drop boxes are located at each Florida Lottery district office for players to drop off winning tickets along with a completed Winner Claim Form and a copy of an acceptable form of identification. Drop boxes are accessible Monday – Friday during specified drop box hours. Click here to view all drop box hours.
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Prizes of $599.99 or less may be redeemed at any Florida Lottery retailer. Prizes from $600 to $250,000, and POWERBALL® and MEGA MILLIONS® prizes of up to $1 million, may be redeemed at a Florida Lottery district office. Prizes of $250,000 or more, with the exception of POWERBALL and MEGA MILLIONS prizes ranging up to $1 million, must be claimed at Florida Lottery Headquarters in Tallahassee. Florida Lottery tickets may also be mailed to Lottery Headquarters for redemption; however, the risk of mailing tickets remains with the player.
A Winner Claim Form will need to be completed for prizes of $600 or more. These may be obtained from any Florida Lottery retailer or district office, or on this website. Visit the How to Claim section for more information on how to claim a prize, find a Florida Lottery retailer near you, or see our list of Lottery Offices for the phone numbers, addresses, and hours of operation of Florida Lottery offices throughout the state.
Florida Lottery games can be played and won by adults 18 years of age or older, regardless of age, citizenship, race or financial status.
Download the Florida Lottery app and scan your ticket to find out